Kazanjian, K., & Taylor, A. C. Exceeding Customer Expectations: What Enterprise, America's #1 Car Rental Company, Can Teach You Abaut Creating Lifetime Customers (First edition.).
Chicago Style (17th ed.) CitationKazanjian, Kirk, and Andrew C. Taylor. Exceeding Customer Expectations: What Enterprise, America's #1 Car Rental Company, Can Teach You Abaut Creating Lifetime Customers. First edition.
MLA (8th ed.) CitationKazanjian, Kirk, and Andrew C. Taylor. Exceeding Customer Expectations: What Enterprise, America's #1 Car Rental Company, Can Teach You Abaut Creating Lifetime Customers. First edition.
Warning: These citations may not always be 100% accurate.