Exceeding Customer Expectations : What Enterprise, America's #1 Car Rental Company, Can Teach You Abaut Creating Lifetime Customers /
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| Format: | Book |
| Language: | English |
| Edition: | First edition. |
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| Item Description: | Includes index |
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| Physical Description: | xviii, 233 pages; 22cm. |
| ISBN: | 9780385518321 0385518323 |