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| 020 |
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|a 202007071118
|b Amir
|c 202007011011
|d rozila
|y 201511041215
|z VLOAD
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| 040 |
# |
# |
|a INTS
|
| 082 |
0 |
0 |
|a 658.812
|
| 090 |
0 |
0 |
|a 658.812
|b KAZ
|
| 100 |
1 |
# |
|a Kazanjian, Kirk
|e author
|
| 245 |
1 |
0 |
|a Exceeding Customer Expectations :
|b What Enterprise, America's #1 Car Rental Company, Can Teach You Abaut Creating Lifetime Customers /
|c by Kirk Kazanjian ; Foreword by ANDREW C. TAYLOR.
|
| 250 |
# |
# |
|a First edition.
|
| 264 |
# |
0 |
|c ♭2007
|
| 264 |
# |
0 |
|a NEW YORK
|b CURRENCY DOUBLEDAY
|c 2007
|
| 300 |
# |
# |
|a xviii, 233 pages;
|c 22cm.
|
| 336 |
# |
# |
|a text
|2 rdacontent
|
| 337 |
# |
# |
|a unmediated
|2 rdamedia
|
| 338 |
# |
# |
|a volume
|2 rdacarrier
|
| 500 |
# |
# |
|a Includes index
|
| 583 |
# |
# |
|a LULUS
|
| 650 |
# |
0 |
|a Customer services --
|z United States
|
| 650 |
# |
0 |
|a Enterprise rent a car
|
| 700 |
0 |
# |
|a Taylor, Andrew C.
|