Quality and performance excellence : management, organization, and strategy /
| Main Author: | |
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| Format: | Book |
| Published: |
Australia:
Thomson South-Western,
2008.
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| Edition: | Fifth edition. |
| Subjects: |
| Item Description: | Includes index |
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| Physical Description: | x,502p.; 24cm. |
| ISBN: | 0324381328 9780324381320 |