The art of client service /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
Kaplan Publishing,
2008.
|
| Subjects: |
| LEADER | 00512cam a2200193 7i4500 | ||
|---|---|---|---|
| 001 | 0000018524 | ||
| 005 | 20151104090000.0 | ||
| 005 | ##20151104121700.0 | ||
| 003 | ##MY-KlINT | ||
| 020 | # | # | |a 9781427796714 |
| 039 | # | 9 | |y 201511041217 |z VLOAD |
| 090 | 0 | 0 | |a 658.8 |b SOL |
| 100 | 1 | # | |a Solomon, Robert |
| 245 | 1 | 4 | |a The art of client service / |c by Robert Solomon. |
| 260 | # | # | |a New York: |b Kaplan Publishing, |c 2008. |
| 300 | # | # | |a xxviii,180p.; |c 20cm. |
| 500 | # | # | |a Includes index |
| 650 | # | 0 | |a Customer services |
| 650 | # | 0 | |a Advertising |