Seldman, M. (2007). Customer tells: Delivering world class customer service by reading your customers sign and signals. Kaplan Publishing.
Chicago Style (17th ed.) CitationSeldman, Marty. Customer Tells: Delivering World Class Customer Service by Reading Your Customers Sign and Signals. New York: Kaplan Publishing, 2007.
MLA (8th ed.) CitationSeldman, Marty. Customer Tells: Delivering World Class Customer Service by Reading Your Customers Sign and Signals. Kaplan Publishing, 2007.
Warning: These citations may not always be 100% accurate.