APA (7th ed.) Citation

Bell, C. R., & Patterson. (2009). Take their breath away: How imaginative service creates devoted customers. John Wiley & Sons,Inc.

Chicago Style (17th ed.) Citation

Bell, Chip R., and Patterson. Take Their Breath Away: How Imaginative Service Creates Devoted Customers. New Jersey: John Wiley & Sons,Inc, 2009.

MLA (8th ed.) Citation

Bell, Chip R., and Patterson. Take Their Breath Away: How Imaginative Service Creates Devoted Customers. John Wiley & Sons,Inc, 2009.