Take their breath away : how imaginative service creates devoted customers /

Take their breath away : how imaginative service creates devoted customers /

Bibliographic Details
Main Author: Bell, Chip R
Other Authors: Patterson
Format: Book
Published: New Jersey: John Wiley & Sons,Inc, 2009.
Subjects:
Customer services -- > United States
Service industries -- > Customer services -- > United States
Customer loyalty -- > United States
Customer satisfaction -- > United States
Description
Item Description:Includes bibliographical references and index
Physical Description:x,294p.; 24cm.
ISBN:9780470443507

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