Take their breath away : how imaginative service creates devoted customers /

Take their breath away : how imaginative service creates devoted customers /

Bibliographic Details
Main Author: Bell, Chip R
Other Authors: Patterson
Format: Book
Published: New Jersey: John Wiley & Sons,Inc, 2009.
Subjects:
Customer services -- > United States
Service industries -- > Customer services -- > United States
Customer loyalty -- > United States
Customer satisfaction -- > United States
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245 1 0 |a Take their breath away :   |b how imaginative service creates devoted customers /   |c by Chip R Bell and John R. Patterson. 
260 # # |a New Jersey:   |b John Wiley & Sons,Inc,   |c 2009. 
300 # # |a x,294p.;   |c 24cm. 
500 # # |a Includes bibliographical references and index 
650 # 0 |a Customer services --   |z United States  
650 # 0 |a Service industries --   |x Customer services --   |z United States  
650 # 0 |a Customer loyalty --   |z United States  
650 # 0 |a Customer satisfaction --   |z United States  
700 0 # |a Patterson,   |h John R  

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