APA (7th ed.) Citation

Bailey, K., & Leland, K. Customer Service In An Instant: 60 ways to win customers and keep them coming back.

Chicago Style (17th ed.) Citation

Bailey, Keith, and Karen Leland. Customer Service In An Instant: 60 Ways to Win Customers and Keep Them Coming Back.

MLA (8th ed.) Citation

Bailey, Keith, and Karen Leland. Customer Service In An Instant: 60 Ways to Win Customers and Keep Them Coming Back.

Warning: These citations may not always be 100% accurate.