APA (7th ed.) Citation

Lundin, W., Dobson, & Lundin. (2009). Working with difficult people. American Management Association.

Chicago Style (17th ed.) Citation

Lundin, William, Dobson, and Lundin. Working with Difficult People. New York: American Management Association, 2009.

MLA (8th ed.) Citation

Lundin, William, et al. Working with Difficult People. American Management Association, 2009.