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# |
# |
|a 9780814410158
|
| 039 |
# |
9 |
|y 201511041220
|z VLOAD
|
| 090 |
0 |
0 |
|a 658.4
|b GAL
|
| 100 |
1 |
# |
|a Gallagher, Richard S
|
| 245 |
1 |
0 |
|a How to tell anyone anything :
|b breakthrough techniques for handling difficult conveersations at work /
|c by Richard S Gallagher.
|
| 260 |
# |
# |
|a New York:
|b American Management Association,
|c 2009.
|
| 300 |
# |
# |
|a xvii,217p.;
|c 23cm.
|
| 500 |
# |
# |
|a Includes bibliographical references and index
|
| 650 |
# |
0 |
|a Conversation
|
| 650 |
# |
0 |
|a Conflict Management
|
| 650 |
# |
0 |
|a Business communication
|
| 650 |
# |
0 |
|a Interpersonal communication
|