APA (7th ed.) Citation

Snyder. (2009). Microsoft dynamics CRM 4.0 step by step. Microsoft Press.

Chicago Style (17th ed.) Citation

Snyder. Microsoft Dynamics CRM 4.0 Step by Step. Washington: Microsoft Press, 2009.

MLA (8th ed.) Citation

Snyder. Microsoft Dynamics CRM 4.0 Step by Step. Microsoft Press, 2009.