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00722cam a2200217 7i4500 |
| 001 |
0000019005 |
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20151104090000.0 |
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##20151104122100.0 |
| 003 |
##MY-KlINT |
| 020 |
# |
# |
|a 9780071608312
|
| 039 |
# |
9 |
|y 201511041221
|z VLOAD
|
| 090 |
0 |
0 |
|a 658.5
|b AHO
|
| 100 |
1 |
# |
|a Ahoy, Christopher K
|
| 245 |
1 |
0 |
|a Customer - driven operations management :
|b aligning quality tools and business processes for customer excellence /
|c by Christopher Ahoy.
|
| 260 |
# |
# |
|a New York:
|b McGraw-Hill,
|c 2009.
|
| 300 |
# |
# |
|a xiv,272p.:
|b ill.;
|c 24cm.
|
| 500 |
# |
# |
|a Includes bibliographical references and index
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| 650 |
# |
0 |
|a Industrial management
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| 650 |
# |
0 |
|a Business logistics
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| 650 |
# |
0 |
|a Production management
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| 650 |
# |
0 |
|a Customer relations
|