Customer - driven operations management : aligning quality tools and business processes for customer excellence /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
McGraw-Hill,
2009.
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| Subjects: |
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
McGraw-Hill,
2009.
|
| Subjects: |