Pelanggan adalah raja : satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar /

Pelanggan adalah raja : satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar /

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Bibliographic Details
Main Author:	Tschohl, John
Format:	Book
Published:	Kuala Lumpur: Golden Books Centre, 1999.
Subjects:	Customer services Consumer satisfaction

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