Baldrige award winning quality : how to interpret the baldrige criteria for performance excellence /
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| Format: | Book |
| Published: |
Boca Raton:
CRC Press,
2008.
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| Edition: | 17th ed. |
| Subjects: |
| Item Description: | Includes bibliographical references |
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| Physical Description: | xix,362p.: ill.; 28cm. |
| ISBN: | 9781420080148 |