Baldrige award winning quality : how to interpret the baldrige criteria for performance excellence /

Bibliographic Details
Main Author: Brown, Mark Graham
Format: Book
Published: Boca Raton: CRC Press, 2008.
Edition:17th ed.
Subjects:
Description
Item Description:Includes bibliographical references
Physical Description:xix,362p.: ill.; 28cm.
ISBN:9781420080148