APA (7th ed.) Citation

Cramm, S. (2010). 8 things we hate about IT: How to move beyond the frustrations to form a new partnership with IT. Harvard Business School Press.

Chicago Style (17th ed.) Citation

Cramm, Susan. 8 Things We Hate About IT: How to Move Beyond the Frustrations to Form a New Partnership with IT. Boston, Massachusetts: Harvard Business School Press, 2010.

MLA (8th ed.) Citation

Cramm, Susan. 8 Things We Hate About IT: How to Move Beyond the Frustrations to Form a New Partnership with IT. Harvard Business School Press, 2010.