APA (7th ed.) Citation

Harrington, H. J. J. (2012). Streamlined process improvement: The breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits. McGraw-Hill.

Chicago Style (17th ed.) Citation

Harrington, H. J(H. James). Streamlined Process Improvement: The Breakthrough Strategy to Reduce Costs, Improve Quality, Increase Customer Satisfaction, and Boost Profits. New York: McGraw-Hill, 2012.

MLA (8th ed.) Citation

Harrington, H. J(H. James). Streamlined Process Improvement: The Breakthrough Strategy to Reduce Costs, Improve Quality, Increase Customer Satisfaction, and Boost Profits. McGraw-Hill, 2012.