The social customer : how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers /
| Main Author: | |
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| Format: | Book |
| Published: |
New York:
McGraw-Hill,
2012.
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| Subjects: |
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
McGraw-Hill,
2012.
|
| Subjects: |