Value-driven business process management : the value-switch for lasting competitive advantage /
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| Other Authors: | |
| Format: | Book |
| Published: |
New York:
McGraw-Hill,
2012.
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| Edition: | 1st ed.. |
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| Physical Description: | xii,223p.: ill.; 24cm. |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 007179171X 9780071791717 |