APA (7th ed.) Citation

(2011). Harvard business review on increasing customer loyalty. Harvard Business School Press.

Chicago Style (17th ed.) Citation

Harvard Business Review on Increasing Customer Loyalty. Boston, Massachusetts: Harvard Business School Press, 2011.

MLA (8th ed.) Citation

Harvard Business Review on Increasing Customer Loyalty. Harvard Business School Press, 2011.

Warning: These citations may not always be 100% accurate.