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Customer service : skills for success /
Show other versions (1)
Bibliographic Details
Main Author:
Lucas, Robert W.
(Author)
Format:
Book
Language:
English
Edition:
5th ed..
Subjects:
Customer services
Holdings
Description
Other Versions (1)
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Description
Physical Description:
xix, 394 pages ; 24cm.
Bibliography:
Includes bibliographical references (pages 387) and index
ISBN:
9780071315920
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