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| LEADER |
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| 001 |
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| 005 |
20151104090000.0 |
| 005 |
##20151104123100.0 |
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##MY-KlINT |
| 008 |
15110411 |
| 020 |
# |
# |
|a 9780071829311
|
| 039 |
# |
9 |
|y 201511041231
|z VLOAD
|
| 090 |
0 |
0 |
|a 302
|b PAT
|
| 100 |
1 |
# |
|a Patterson, Kerry
|
| 245 |
1 |
0 |
|a Crucial accountability :
|b tools for resolving violated expectations, broken commitments, and bad behavior /
|c Kerry Patterson? [et al].
|
| 260 |
# |
# |
|a New York:
|b McGraw-Hill,
|c 2013.
|
| 300 |
# |
# |
|a xviii,275p.;
|c 23cm.
|
| 500 |
# |
# |
|a Includes bibliographical references and index
|
| 650 |
# |
0 |
|a Interpersonal communication
|
| 650 |
# |
0 |
|a Communication in organizations
|
| 650 |
# |
0 |
|a Communication in management
|
| 650 |
# |
0 |
|a Interpersonal relations
|
| 650 |
# |
0 |
|a Interpersonal confrontation
|
| 700 |
0 |
# |
|a Maxfield, David
|
| 700 |
0 |
# |
|a Grenny, Joseph
|
| 700 |
0 |
# |
|a Al Switzler
|
| 700 |
0 |
# |
|a McMillan, Ron
|