Critical success factors in the implementation of quality systems in the distribution sector of the oil industry in Malaysia /
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| Format: | Thesis Book |
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Kuala Lumpur:
Universiti Putra Malaysia,
1998.
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| Item Description: | Dissertation submitted in fulfilment of the requirements for the degree of Doctor of Philosophy in the faculty of Economics and Management, University Putra Malaysia |
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| Physical Description: | 286 p.. |