APA (7th ed.) Citation

Dicker, L. (2001). Making conflict resolution happen: A simple and effective guide to dealing with conflict at work. Business + Publishing.

Chicago Style (17th ed.) Citation

Dicker, Laurie. Making Conflict Resolution Happen: A Simple and Effective Guide to Dealing with Conflict at Work. Warriewood, Australia: Business + Publishing, 2001.

MLA (8th ed.) Citation

Dicker, Laurie. Making Conflict Resolution Happen: A Simple and Effective Guide to Dealing with Conflict at Work. Business + Publishing, 2001.