Cava, R. Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-workers.
Chicago Style (17th ed.) CitationCava, Raoberta. Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-workers.
MLA (8th ed.) CitationCava, Raoberta. Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-workers.
Warning: These citations may not always be 100% accurate.