Dealing with Difficult People : How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-workers /
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| Format: | Book |
| Language: | English |
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| Item Description: | Includes index |
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| Physical Description: | viii, 223 pages; 23cm. |
| Bibliography: | Bibliography: page 217 |
| ISBN: | 1552630773 9781552630778 |