Achieving excellence through customer service /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Petaling Jaya:
Advantage Quest Publications,
1996.
|
| Edition: | 2nd ed.. |
| Subjects: |
| LEADER | 00515cam a2200181 7i4500 | ||
|---|---|---|---|
| 001 | 0000021459 | ||
| 005 | 20151104090000.0 | ||
| 005 | ##20151104124000.0 | ||
| 003 | ##MY-KlINT | ||
| 020 | # | # | |a 9839214357 |
| 039 | # | 9 | |y 201511041240 |z VLOAD |
| 090 | 0 | 0 | |a E 658.812 |b TSC |
| 100 | 1 | # | |a Tschohl, John |
| 245 | 1 | 0 | |a Achieving excellence through customer service / |c Tschohl John with Steve Franzmeier. |
| 250 | # | # | |a 2nd ed.. |
| 260 | # | # | |a Petaling Jaya: |b Advantage Quest Publications, |c 1996. |
| 300 | # | # | |a 337 p.. |
| 650 | # | 0 | |a Customer services |