Achieving excellence through customer service /

Achieving excellence through customer service /

Bibliographic Details
Main Author:	Tschohl, John
Format:	Book
Published:	Petaling Jaya: Advantage Quest Publications, 1996.
Edition:	2nd ed..
Subjects:	Customer services

Similar Items

Achieving excellence throught customer service /
by: TSCHOHL, John
Published: (1996)

The customer service workbook /
by: Lake, Neville
Published: (2002)

Technology and customer service : profitable relationship building /
by: Timm, Paul R.
Published: (2005)

Customer driven services management /
by: Balachandran, S.
Published: (2004)

Customer service in an instant : 60 ways to win customers and keep them coming back /
by: Bailey, Keith, 1945-
Published: (2008)

Customer services for dummies /
by: Leland, Karen
Published: (2006)

Perfect phrases for customer service : hundreds of tools, techniques and scripts for handling any situation /
by: Bacal, Robert
Published: (2005)

To get new customers /
by: Wilson, Jerry R
Published: (2006)

Treat your customers /
by: Miglani, Bob
Published: (2006)

Everyone is a customer /
by: Kearney, Elizabeth I.
Published: (2000)

Mastering customer relations /
by: Cartwright, Roger
Published: (2000)

The eight suns of Asian service : practising outstanding customer service in Asia /
by: Freemantle, David
Published: (2003)

Pelanggan adalah raja : satu panduan practical bagi mendapatkan nilai yang lebih daripada apa yang anda bayar /
by: Tschohl, John
Published: (1998)

Achieving Excellence in Guest Service /
by: Ive, Josephine

Tough customers : how to keep them smiling ... and yourself sane! /
Published: (1999)

Delivering knock your socks of service lb lc Ron Zemke.
by: Zemke lb Ron

25 tips for excellence customer service : an action plan for service success /
by: LINTON, Ian
Published: (1995)

25 tips for excellent customer service : an action plan for service success /
by: LINTON, Ian
Published: (1995)

101 activities for delivering knock your socks off service /
by: Thomas, Ann
Published: (2009)

The customer is boss : a practical guide for getting what you paid for and more /
by: TSCHOHL, John
Published: (1995)

If you're so brilliant... How come you can't identify your key customers? : the essential guide to key account selection /
by: Cheverton, Peter
Published: (2002)

Strategic customer management : enhancing customer retention and service recovery /
by: Patrick, Low Kim Cheng
Published: (2000)

CUSTOMER MANAGEMENT EXCELLENCE /
by: Faulkner, Mike

Customer service : skills for success /
by: Lucas, Robert W.

Customer Service : SKILLS FOR SUCCESS / /
by: Lucas, Robert W

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2000)

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2000)

Customer service : a practicle approach /
by: Harris, Elaine K.
Published: (2003)

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2007)

Customer Service for dummies /
by: Leland, Karen
Published: (1999)

Exceptional customer service /
by: Ford Lisa
Published: (2001)

The customer service workbook /
by: Lake, Neville
Published: (2002)

The customer service planner /
by: Christopher, Martin
Published: (1992)

Incredible customer service /
by: FREEMANTLE, David
Published: (1993)

The world of customer services /
by: Gibson- ogers, Pattie
Published: (2012)

Why customers come back : how to create lasting customer loyalty /
by: Lawfer, Manzie R.
Published: (2004)

Customer service : 60 ways to win customers and keep them coming back /
by: Bailey, Keith
Published: (2010)

Beyond customer service : keeping customer for life /
by: Gerson, Richard F.
Published: (1992)

Beyond customer service : keeping customer for life /
by: Gerson, Richard F.
Published: (1992)

Customer Service : Building Successful Skills for the Twenty-First Century /
by: Lucas, Robert W

Cannot write session to /tmp/vufind_sessions/sess_47sio32u4c9ia5vmqcbeb6qaff