APA (7th ed.) Citation

Buckingham, R., & Brown, P. B. Customer Once, Client Forever: 12 Tools for Building Lifetime Business Relationships (First Edition.).

Chicago Style (17th ed.) Citation

Buckingham, Richard, and Paul B. Brown. Customer Once, Client Forever: 12 Tools for Building Lifetime Business Relationships. First Edition.

MLA (8th ed.) Citation

Buckingham, Richard, and Paul B. Brown. Customer Once, Client Forever: 12 Tools for Building Lifetime Business Relationships. First Edition.

Warning: These citations may not always be 100% accurate.