Customer Once, Client Forever : 12 Tools for Building Lifetime Business Relationships /

Bibliographic Details
Main Author: Buckingham, Richard, 1963- (Author)
Other Authors: Brown, Paul B
Format: Book
Language:English
Edition:First Edition.
Subjects:
Description
Item Description:Includes index
Physical Description:xxiii, 285 pages: illustrations; 24cm.
Bibliography:Bibliography: pages 263-272
ISBN:9780938721826
0938721828