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| 020 |
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|a 9780938721826
|
| 020 |
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# |
|a 0938721828
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| 039 |
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9 |
|a 202007201555
|b Amir
|c 202007201026
|d rozila
|y 201511041240
|z VLOAD
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| 040 |
# |
# |
|a ELMU
|
| 082 |
0 |
0 |
|a 658.812
|
| 090 |
0 |
0 |
|a 658.812
|b BUC
|
| 100 |
1 |
# |
|a Buckingham, Richard,
|d 1963-
|e author
|
| 245 |
1 |
0 |
|a Customer Once, Client Forever :
|b 12 Tools for Building Lifetime Business Relationships /
|c RICHARD BUCKINGHAM ; Foreword By Paul B. Brown.
|
| 246 |
0 |
# |
|a Twelve tools for building lifetime business relationships
|
| 250 |
# |
# |
|a First Edition.
|
| 264 |
# |
0 |
|a Washington, D.C
|b KIPLINGER BOOKS
|c 2001
|
| 264 |
# |
0 |
|c ♭2001
|
| 300 |
# |
# |
|a xxiii, 285 pages:
|b illustrations;
|c 24cm.
|
| 336 |
# |
# |
|a text
|2 rdacontent
|
| 337 |
# |
# |
|a unmediated
|2 rdamedia
|
| 338 |
# |
# |
|a volume
|2 rdacarrier
|
| 500 |
# |
# |
|a Includes index
|
| 504 |
# |
# |
|a Bibliography: pages 263-272
|
| 583 |
# |
# |
|a LULUS
|
| 650 |
# |
0 |
|a Consumer satisfaction --
|z United States
|
| 650 |
# |
0 |
|a Customer service --
|z United States
|
| 700 |
0 |
# |
|a Brown, Paul B
|