Customer relationship management /

Bibliographic Details
Main Author: Anderson, Kristin
Other Authors: Kerr
Format: Book
Published: New York: McGraw-Hill, 2002.
Subjects:
LEADER 00505cam a2200181 7i4500
001 0000021556
005 20151104090000.0
005 ##20151104124000.0
003 ##MY-KlINT
020 # # |a 0071379541  
039 # 9 |y 201511041240  |z VLOAD 
090 0 0 |a E 658.812   |b AND 
100 1 # |a Anderson, Kristin 
245 1 0 |a Customer relationship management /   |c Kristin Anderson and Carol Kerr. 
260 # # |a New York:   |b McGraw-Hill,   |c 2002. 
300 # # |a 151 p-.. 
650 # 0 |a Customer relations --   |x Management  
700 0 # |a Kerr,   |h Carol