Customer relationship management /
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
New York:
McGraw-Hill,
2002.
|
| Subjects: |
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| 245 | 1 | 0 | |a Customer relationship management / |c Kristin Anderson and Carol Kerr. |
| 260 | # | # | |a New York: |b McGraw-Hill, |c 2002. |
| 300 | # | # | |a 151 p-.. |
| 650 | # | 0 | |a Customer relations -- |x Management |
| 700 | 0 | # | |a Kerr, |h Carol |