APA (7th ed.) Citation

Greiner, D., & Kinni, T. B. 1,001 Ways to Keep Customers Coming Back: Wow Ideas That Make Customers Happy and Will Increase Your Bottom Line.

Chicago Style (17th ed.) Citation

Greiner, Donna, and Theodore B. Kinni. 1,001 Ways to Keep Customers Coming Back: Wow Ideas That Make Customers Happy and Will Increase Your Bottom Line.

MLA (8th ed.) Citation

Greiner, Donna, and Theodore B. Kinni. 1,001 Ways to Keep Customers Coming Back: Wow Ideas That Make Customers Happy and Will Increase Your Bottom Line.