Tough customers : how to keep them smiling ... and yourself sane! /
| Other Authors: | |
|---|---|
| Format: | Book |
| Published: |
Kuala Lumpur:
Synergy Books International,
1999.
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| Series: | The customer service rep's survival guide series
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| Subjects: |
| Physical Description: | 230 p.. |
|---|---|
| ISBN: | 9838998591 |