Effective Customer Service : Ten Steps for Technical Professions /
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Series: | Neteffect series
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| Physical Description: | xv, 288 pages: illustrations; 23cm. |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9780130485298 0130485292 |