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| LEADER |
01141cam a2200337 7i4500 |
| 001 |
0000022052 |
| 005 |
20200720090000.0 |
| 005 |
##20200720152600.0 |
| 003 |
##MY-KlINT |
| 008 |
201511t20042004njua g 001 0 eng d |
| 020 |
# |
# |
|a 9780130485298
|
| 020 |
# |
# |
|a 0130485292
|
| 039 |
# |
9 |
|a 202007201526
|b Amir
|c 202007170826
|d rozila
|c 202007170817
|d rozila
|c 202007161427
|d aninah
|y 201511041244
|z VLOAD
|
| 040 |
# |
# |
|a ELMU
|
| 082 |
0 |
0 |
|a 658.812
|
| 090 |
0 |
0 |
|a 658.812
|b GOE
|
| 100 |
1 |
# |
|a Goetsch, David L,
|c author.
|
| 245 |
1 |
0 |
|a Effective Customer Service :
|b Ten Steps for Technical Professions /
|c DAVID L. GOETSCH, STANLEY B. DAVIS.
|
| 246 |
0 |
# |
|a 10 steps for technical professions
|
| 264 |
# |
0 |
|c ♭2004
|
| 264 |
# |
0 |
|a Upper Saddle River, New Jersey
|b PEARSON Prentice Hall
|c [2004]
|
| 300 |
# |
# |
|a xv, 288 pages:
|b illustrations;
|c 23cm.
|
| 336 |
# |
# |
|a text
|2 rdacontent
|
| 337 |
# |
# |
|a unmediated
|2 rdamedia
|
| 338 |
# |
# |
|a volume
|2 rdacarrier
|
| 490 |
0 |
# |
|a NETEFFECT SERIES
|
| 504 |
# |
# |
|a Includes bibliographical references and index
|
| 583 |
# |
# |
|a LULUS
|
| 650 |
# |
0 |
|a Customer services
|
| 700 |
0 |
# |
|a Davis, Stanley B
|
| 830 |
# |
0 |
|a Neteffect series
|