Customer relationship management : a strategic imperative in the world of e-business /

Bibliographic Details
Other Authors: Brown, 1946-
Format: Book
Published: Toronto: John Wiley & Sons Canada, 2000.
Subjects:
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245 0 0 |a Customer relationship management :   |b a strategic imperative in the world of e-business /   |c editor and contributor Stanley A. Brown. 
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650 # 0 |a Customer relations --   |x Management  
650 # 0 |a Customer relationship management  
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