The customer service workbook /
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
London:
Kogan Page,
2002.
|
| Series: | Business enterprise guide
|
| Subjects: |
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| 100 | 1 | # | |a Lake, Neville |
| 245 | 1 | 4 | |a The customer service workbook / |c Neville Lake & Kristin Hickey. |
| 260 | # | # | |a London: |b Kogan Page, |c 2002. |
| 300 | # | # | |a 223 p.. |
| 490 | 0 | # | |a Business enterprise guide |
| 500 | # | # | |a Includes 1 CD-ROM |
| 650 | # | 0 | |a Customer service |
| 700 | 0 | # | |a Hickey, |h Kristin |