Technology and customer service : profitable relationship building /

Bibliographic Details
Main Author: Timm, Paul R.
Other Authors: Jones
Format: Book
Published: Upper Saddle River, New Jersey: Pearson Education, 2005.
Edition:First Edition.
Subjects:
Description
Item Description:Includes bibliogarphical references and index
Physical Description:vii, 200 p: ill; 24cm.
ISBN:0130989908