Technology and customer service : profitable relationship building /
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| Other Authors: | |
| Format: | Book |
| Published: |
Upper Saddle River, New Jersey:
Pearson Education,
2005.
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| Edition: | First Edition. |
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| Item Description: | Includes bibliogarphical references and index |
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| Physical Description: | vii, 200 p: ill; 24cm. |
| ISBN: | 0130989908 |