APA (7th ed.) Citation

Kline, J. A. (2003). Listening effectively: Achieving high standards in communication. Prentice-Hall.

Chicago Style (17th ed.) Citation

Kline, John A. Listening Effectively: Achieving High Standards in Communication. Upper Saddle River, New Jersey: Prentice-Hall, 2003.

MLA (8th ed.) Citation

Kline, John A. Listening Effectively: Achieving High Standards in Communication. Prentice-Hall, 2003.