Listening effectively : achieving high standards in communication /

Bibliographic Details
Main Author: Kline, John A.
Format: Book
Published: Upper Saddle River, New Jersey: Prentice-Hall, 2003.
Series:Prentice Hall Neteffect Series
Subjects:
Description
Item Description:Includes bibliogarphical references and index
Physical Description:xiii, 78 p: ill; 24cm.
ISBN:0130488410