Listening effectively : achieving high standards in communication /
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| Format: | Book |
| Published: |
Upper Saddle River, New Jersey:
Prentice-Hall,
2003.
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| Series: | Prentice Hall Neteffect Series
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| Subjects: |
| Item Description: | Includes bibliogarphical references and index |
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| Physical Description: | xiii, 78 p: ill; 24cm. |
| ISBN: | 0130488410 |