MANAGING QUALITY : An Integrative Approach /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Edition: | Second Edition. |
| Subjects: |
| Physical Description: | xxi, 518 pages: illustrations; 26cm. |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9780131018181 0131018183 |