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| 005 |
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| 003 |
##MY-KlINT |
| 020 |
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|a 1564146952
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| 039 |
# |
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|y 201511041253
|z VLOAD
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| 090 |
0 |
0 |
|a E 658.8
|b LAW
|
| 100 |
1 |
# |
|a Lawfer, Manzie R.
|
| 245 |
1 |
0 |
|a Why customers come back :
|b how to create lasting customer loyalty /
|c Manzie R. Lawfer.
|
| 260 |
# |
# |
|a Franklin Lakes, New Jersey:
|b Career Press,
|c 2004.
|
| 300 |
# |
# |
|a 219 p;
|c 23cm.
|
| 500 |
# |
# |
|a Includes bibliogarphical references and index
|
| 650 |
# |
0 |
|a Customer loyalty
|
| 650 |
# |
0 |
|a Customer relations
|