Achieving Excellence in Guest Service /

Achieving Excellence in Guest Service /

Bibliographic Details
Main Author: Ive, Josephine (Author)
Format: Book
Language:English
Subjects:
Customer services -- > Study and teaching
Hospitality industry -- > customer services
Hotels -- > Employees -- > Training of
Description
Item Description:Includes index
Physical Description:xi, 262 pages: illustrations; 25cm.
Bibliography:Bibliography: page [259]
ISBN:9781862504844
1862504849

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