Customer relationship management : getting it right /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Upper Saddle River, New Jersey:
Prentice-Hall,
2003.
|
| Subjects: |
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| 020 | # | # | |a 013035211X |
| 039 | # | 9 | |y 201511041253 |z VLOAD |
| 090 | 0 | 0 | |a E 658.812 |b KIN |
| 100 | 1 | # | |a Kincaid, Jidith W. |
| 245 | 1 | 0 | |a Customer relationship management : |b getting it right / |c Judith W. Kincaid. |
| 260 | # | # | |a Upper Saddle River, New Jersey: |b Prentice-Hall, |c 2003. |
| 300 | # | # | |a xxvi, 480 p: |b ill; |c 24cm. |
| 500 | # | # | |a Includes index |
| 650 | # | 0 | |a Customer relations -- |x Management |