Services management : an integrated approach /
| Other Authors: | , , |
|---|---|
| Format: | Book |
| Published: |
Harlow, England:
Financial Times,
2003.
|
| Subjects: |
| Item Description: | Includes bibliographical references and index |
|---|---|
| Physical Description: | xxvi, 529 p: ill; 25cm. |
| ISBN: | 027367353X |