Predictable surprises : the disasters you should have seen coming and how to prevent them /
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| Format: | Book |
| Published: |
Boston, Massachusetts:
Harvard Business School Press,
2004.
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| Series: | Leadership for the common good
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| Item Description: | Includes bibliographical references and index |
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| Physical Description: | xiv, 317 p: ill; 24cm. |
| ISBN: | 1591391784 |