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| LEADER |
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| 001 |
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| 005 |
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##MY-KlINT |
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# |
|a 0072231734
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| 039 |
# |
9 |
|y 201511041256
|z VLOAD
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| 090 |
0 |
0 |
|a E 658.812
|b GRE
|
| 100 |
1 |
# |
|a Greenberg, Paul
|
| 245 |
1 |
0 |
|a CRM at the speed of light, third edition :
|b essential customer strategies for the 21st century /
|c Paul Greenberg.
|
| 260 |
# |
# |
|a New York:
|b McGraw-Hill,
|c 2004.
|
| 300 |
# |
# |
|a xviii, 670 p:
|b ill;
|c 23cm.
|
| 500 |
# |
# |
|a Includes index
|
| 650 |
# |
0 |
|a Customer relations --
|x Management
|
| 650 |
# |
0 |
|a Electronic commerce
|